• Plan and manage implementation project activities include face to face client meetings for requirements analysis and definition, configuration of software, enhancement design, conference room pilots, testing, training and go-live support for client
• Plan and manage implementation efforts for multiple projects in varying phases of implementation simultaneously
• Communicate with all stakeholders including project steering committee, customer and internal project team regarding project plan, status, problem, risk, etc
• Manage project scope of works
• Manage project team resources including functional consultant, technical consultant, programmer, etc.
• Manage overall project plan and schedule
• Ensures that all implementation methodology deliverables are complete and on-time
• Generates timely project status, time, and expense reports as requested by management
• Ensures that alignment to ISO/IEC 29110 and also yearly surveillance
• Leads implementation project activities include face to face client meetings for requirements analysis and definition, configuration of software, enhancement design, conference room pilots, testing, training and go-live support for client.
• Leads implementation efforts for multiple projects in varying phases of implementation simultaneously.
• Manage project scope of works
• Works within overall project plan and schedule.
• Ensures that all implementation methodology deliverables are complete and on-time
• Generates timely project status, time, and expense reports
• Support customers for multiple cases in varying customers.
• Ensures that all issues response are completed and on-time by SLA.
• Generates timely issue log status, reports.
• Coordinate with partner’s support team
• To help and support customer users to resolve issues with service mind
• Installs, configures, tests and troubleshoots all project-related IT subsystems
• Meets directly with client's business users to identify project objectives and business requirements; and with client's IT users to identify technical requirements
• Advises client on configuration and implementation options based on best practices
• Participate in implementation efforts for multiple projects in varying phases of implementation simultaneously
• Works within overall project plan and schedule
• Acts as a technical mentor for clients in transferring solution critical knowledge
• Ensures that all implementation methodology deliverables are complete and on-time
• Generates timely project status, time, and expense reports as requested by management
• To help and support customer users to resolve issues with service mind
• Coordinate with partner’s support team
• Designs, develops, tests, deploys and supports customized programs and reports
• Participates in the business requirements gathering process for client customizations
• Participates in customization design sessions with the client and project team
• Assists in preparing test case and test scenarios and overseeing client user acceptance testing
• Works within overall project plan and schedule
• Ensures that all implementation methodology deliverables are complete and on-time
• Generates timely project status, time, and expense reports
• To post content on Digital marketing tool
• To responsible for finding prospects and lead generation
• Contacting potential to inform them about a products or services
• Answering questions about products, services and the company
• Asking questions to understand customer requirements
• To expand and maintain CRM database
• Preparation and keep records of calls and sales and note useful information of sales reports to System.
• To gather all requirement from prospect.
• To support of sales processes to the customers
• To prepare all sales document; quotation, proposal, agreement, etc.
• To manage Sales & Marketing Team
• To expand and maintain CRM database
• Asking questions to understand customer requirements
• Answering questions about products, services and the company
• Contacting potential to inform them about a products or services
